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If you want to know more about customer analysis, you have come to the right place. A customer analysis (or customer profile) is a critical

Some people might think the difference between client vs customer is an argument of semantics, this difference will actually help you make strategic decisions about

Have you ever wondered what the difference is between user testing vs usability testing? Although there is a big difference between the two, a lot

Understanding what is user behavior analytics will help you make the customer experience your core differentiator. User and entity behavior analytics (UEBA), also known as

Customer needs analysis can lead to lower customer acquisition costs, better customer retention programs, more effective marketing campaigns, and lower support costs. Here is a

Observing users as they attempt to complete important tasks on your website is known as user testing. But do you know what are three types

We will introduce how to make the most of feedback to make feedback more effective and less awkward. Business magazines are rife with articles about